All orders from our website are shipped from the Eastern Panhandle of West Virginia.
***For all non-preorder items***
Typically we ship your items on Mondays and Thursdays. Occasionally, we package your orders later in the day or the next morning so you'll receive your shipping notice then. No matter when we package and ship them you'll receive a shipping notification and tracking number. This will be emailed to the email address you used when purchasing your yarn.
Pre-orders ship on or before their shipping date. You will receive a shipping notification at the email you used when checking out.
I want you to be delighted with your yarn! As we all know, screens can vary and can make finding the color you want difficult or intimidating. I'm happy to help with this by offer hassle-free exchanges. If you get your yarn and it's not quite what you were imaging, you can contact me within 15 days of receipt and I'll be happy to exchange it for you.
Payment is processed securely processed through Stripe. We accept Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, Google Pay, & Apple Pay.